PRIVACY POLICY

 

Your Privacy is paramount to our organization! This privacy statement explains what personal data we collect from you and how we use it.

Any content you submit to D&D is made public and becomes non-personally identifiable information subject to this Privacy Policy.

By accessing our website and using our Services, you agree to the collection, transfer, processing, storage and disclosure and other uses described in this Privacy Policy.

D&D collects data in order to operate effectively and provide the best experience with our Services.

When interacting with our website, Services and Communications, we collect information about your IP address, access times, type of browser you use and your language. We also collect information about the operating system you use, your account activity and the pages accessed.

D&D uses unique identifiers to measure and analyze trends; that is how we administer the site and collect information for our database. See the Google Analytics Privacy Policy.

D&D obtains data from third parties. We provide the data we collect when acquiring demographic data from other companies. We may use services from other companies that help us determine a location based on IP address to customize certain Services to your location.

Information provided by the user

In addition to the data collected when accessing the website, some information is provided to us when filling out forms or requesting the newsletter.

This data includes:

  • • User full name;
  • • Phone number;
  • • Email address;
  • • Others.


It is also possible to identify the activity sector of the business in question and the consulting area intended by each user.

Data collected

Name and contact details

We collect your first and last name, email address, address, telephone number and other similar contact details.

Demographic data

We collect data about you, such as your age, gender, country and preferred language.

Usage data

We collect data about how you interact with our Services. This includes data such as the functionalities you use, the items you purchase, the web pages you visit and the search terms you enter. This also includes data about your device and the network you use to connect to our services, including IP address, device identifiers (such as IMEI number for phones), regional and language settings. It includes information about the operating systems and other software installed on your device, including product keys. And it includes data about the performance of the services and any issues that have occurred as a result of your experience with those services.

Location data

We collect data about your location, which may be accurate or inaccurate.

  • • Accurate location data may be Global Position System (GPS) data, as well as data identifying mobile towers and Wi-Fi hotspots, which is collected when you activate location-based services or functionalities.
  • • Inaccurate location data includes, for example, a location derived from your IP address, or data that less accurately pinpoints your location, such as a city or postal code.

Contents

We collect content from your files and communications whenever it is necessary to provide you with Services.
Messages and Calls

Monitoring and Recording

We collect content from messages and calls you make, such as feedback and product reviews you write or questions and information you provide to customer service or support.

When contacting us, such as for support, telephone conversations or chat sessions via any chat service with our representatives may be monitored and recorded.

If you enter one of our sales offices, your image may be captured by our security cameras.

Provision of Personal Data

You can obviously choose which data you want to be collected.

When asked for personal data, you can refuse to provide them. But, if you choose not to provide data necessary to provide a Service or support, you may not be able to use some functionalities.

D&D is not responsible if you choose to post personal information online that is accessible to the public. By submitting this information, you assume the risks and all liability arising from such information.
Personal data

Purpose

Data collection

  • • Promote our business and provide our Services;
  • • Send communications, including promotional communications;
  • • Display advertising.

Our Services

We use data to provide and improve our Services and to perform essential business operations.

This includes operating the Services, maintaining and improving the performance of the Services, including developing new functionalities, researching and providing customer support.
Supply and Improvement
Provide Services

Customized functionalities

We use data to carry out your transactions with us and to provide you with our Services.

These Services sometimes include personalized recommendations and functionalities that enhance fruition and productivity, as well as tailor your Service experience based on your activities, interests and location.

Customized Communication

We use the data we collect to provide and personalize our communications with you.

For example, we may contact you via email or other means to let you know when a subscription is ending, when security updates are available, update you or ask you questions about a Service or fix, invite you to participate in a survey or notify you when action is required to keep your account active.

In addition, you can sign up for email subscriptions and choose whether you want to receive promotional communications.

Communications

Cookies

Information collection

We use “cookies” to collect information and improve our Services.

A cookie is a small data file that we may transfer to your digital device.

  • We may use persistent cookies to save the registration ID and login password for future logins to the Service.
  • We may use session ID cookies to access certain features of the Service, to better understand how you interact with the Service and to monitor aggregate usage and routing of web traffic on the Service
  • • Others

Data Protection

Personal data

D&D employs measures to protect collected information from loss, destruction, disclosure, unauthorized access, misuse and alteration.

Although we strive to protect your personal information, Garvetur cannot ensure or guarantee the security of any information you transmit, doing so at your own risk.

  • • In the event that D&D is acquired, sold or merged with another third party entity, we reserve the right to transfer or assign the information we collect for the change of control.
  • • In the unlikely event of bankruptcy, insolvency, reorganization, liquidation or assignment for the benefit of creditors in general, Garvetur may not be able to control how your personal information is treated, transferred or used.